Testimonials & Reviews
Austin Neurosurgical Institute
Minimally Invasive Spine Surgery & Complex Spine Surgery located in Austin, TX
Austin Neurosurgical Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 695 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about Austin Neurosurgical Institute below, and as always, we would love to collect your feedback.
Sandra T.
Submitted 10/09/25
Dr. Loftus and his team are compassionate about what they do. For me it has been a journey trying to find the problem. I have asked the same questions over and over. They have patience and understanding with me trying to understand the problem and the treatment. I would and have recommended other people to him. This is a wonderful place to go for treatment.
Debra M.
Submitted 09/30/25
Staff is always helpful and friendly and Dr. Loftus is always going to get to the bottom of your pain and fix it.
Laura H.
Submitted 09/29/25
Great communication! Prompt responses. Friendly staff. Awesome surgeon!
Ana R.
Submitted 09/26/25
Nice, kind and listen to to you a great Dr
James W.
Submitted 09/24/25
Very personal and professional enjoyed the experience very much
Roberta F.
Submitted 09/24/25
As a critical care RN I highly recommend Dr Loftus and his entire team. From the check-in process I am treated like a valued person. Dr. Loftus listens intently. He is honest about what he can and can not do to help you. His Nurse Practitioner is thorough in her exam while actively listening. Both of these providers show you where the problem is and how the treatment plan will help.
The front office staff is friendly and extremely helpful.
Benjamin H.
Submitted 09/23/25
Dr. Loftus and his PA, Ryan, were excellent in listening to my problems and challenges. Dr. Loftus review my spine 3 pinch points that were a concern. He informed me that he could do the surgery, but it would not improve my ulnar nerve significantly which is what I need improving. He told me to look for certain symptoms if 3 pinch points did cause a problem in the future. I liked his honesty that surgery was not going to help my ulnar nerve problem.
Militza O.
Submitted 09/19/25
Awesome would recommend to anybody 100%
Amy A.
Submitted 09/19/25
I have been having issues walking and need to rely on a walker due to loss of sensation and lower back pain since July. I have had steroid shots which made my symptoms worse, have had arduous tests including a myelogram, and had a doctor look me in the eye and say “I can’t do anything for you, go back to pain management.” From the first phone tear-filled conversation to Dr. Loftus’ office staff asking for help, I was treated with kindness and understanding. I was able to get an appointment in 2 days time. I did not know what to expect and was nervous. PA Riane set my fears to rest. She reviewed my images, listened to history, did an exam. She explained what was happening and I felt seen. She said I would really like Dr. Loftus and I do. He listened, and came up with a treatment plan. From the first phone call to seeing Riane and Dr. Loftus - my experience has been like seeing a bright light at the end of a very dark tunnel. I cannot recommend this group enough.
Swayne M.
Submitted 09/19/25
He explains complex medical things simply so even i can understand them.
His staff is excellent. I feel fortunate that a Dr. With his skill and knowledge is available to everyone in Central Texas!
Joseph B.
Submitted 09/10/25
The people at this clinic are extremely nice & very helpful and accommodating! Dr. Loftus is probably the best Dr. I've met so far. He took time to explain my MRI to me & then gave his recommendations. I would highly recommend his services.
Linda W.
Submitted 09/10/25
Dr. Loftus and his staff are terrific! They listen and they care.
Mike T.
Submitted 09/09/25
I’ve used Dr Loftus on several surgeries which he always showed professionalism, caring for me as a patient and listening what I have to say. The staff is always polite, and professional, and I would recommend his office to family and friends.
Karen E.
Submitted 09/03/25
The entire staff at Austin Neurosurgical Institute is the most efficient and professional team I have ever had the pleasure of treatment from. Everyone from the office staff to the surgeon have been compassionate to my spinal instability and explaining the cause and treatment plan, as well as, the follow-up care.
The office staff has always verified insurance coverage prior to care and kept me updated on appointment scheduling. I am always confident my spinal surgery and treatment is in the best care available.
Forrest M.
Submitted 09/03/25
Dr. LOFTUS fixed my back after I suffered for years under the care of Dr. FOX with Scott & White. After surgery with Fox I came out worse than I went in. Dr. LOFTUS did the fix and my back has never felt better.
Jason S.
Submitted 09/03/25
came in with severe pain radiating down my leg, and after a thorough evaluation, Dr. Loftus recommended spinal decompression surgery. The results were incredible — I went home the same day completely pain-free. His professionalism, expertise, and compassionate care made the entire experience smooth and reassuring. I highly recommend him to anyone dealing with spine issues. Truly a life-changing experience.
Janet G.
Submitted 09/01/25
Dr. Loftus and his entire staff are outstanding, personable and professional. They go above and beyond with the care given to me so I'm sure they are that way with all of their patients. Highly recommend!!
Patricia P.
Submitted 08/31/25
Very professional and very knowledgeable.
Eldon A.
Submitted 08/30/25
Dr Loftus and his entire Team are amazing. Helpful and friendly!
Highly recommend Dr Loftus!
Eldon Alt
Marcia W.
Submitted 08/23/25
Dr. Loftus and his staff are there to help in any way they can. His staff is friendly and eager to assist you. Dr. Loftus is a great doctor. He tries every means to help you before considering surgery, which is the last result if Physical Therapy, or Pain Management does not work. Dr. Loftus did minimally invasive surgery on my back in 2015 and I am fine. That is because he is such a fine surgeon . Plus he listens, is empathetic to your situation and wants the best for you as his patient.