Now accepting Telehealth appointments. Schedule a virtual visit.
Skip to main content

Testimonials & Reviews

4.91/5

Austin Neurosurgical Institute

Minimally Invasive Spine Surgery & Complex Spine Surgery located in Austin, TX

4.91/5 Star Rating
567 total reviews

Austin Neurosurgical Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 567 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about Austin Neurosurgical Institute below, and as always, we would love to collect your feedback.

Marilyn N.
5/5 Star Rating
Submitted 10/06/22
Excellent professional outgoing customer service. The PA was very thorough, gentle and warm. Dr Loftus had EXCEPTIONAL bedside manner, very knowledgeable, warm, personable and caring!!!
Sherman G.
5/5 Star Rating
Submitted 10/04/22
Listen to patient concerns and is very knowledgeable about the issues that have
Cynthia A.
5/5 Star Rating
Submitted 10/01/22
So knowledgeable. Approachable and friendly.
Joseph K.
5/5 Star Rating
Submitted 09/30/22
Excellent friendly staff and doctors
Robert K.
5/5 Star Rating
Submitted 09/29/22
Listens and answers questions thoroughly.
Terry W.
5/5 Star Rating
Submitted 09/28/22
Thurough
Angelika C.
5/5 Star Rating
Submitted 09/28/22
Pleasant , informative able to address my concerns.
Vicki H.
5/5 Star Rating
Submitted 09/23/22
Both Dr. Loftus and his P.A. James Parks we’re genuinely concerned about my condition and took notes on all the details I told them. Dr. Loftus explained the procedure in terms that I understood.
Joseph Y.
5/5 Star Rating
Submitted 09/22/22
Dr Loftus is excellent. He takes all the time needed to completely explain the issues and treatment options.
Graeson W.
5/5 Star Rating
Submitted 09/20/22
The entire staff is great to deal with from the first phone call, to prepping documents for new patient, to the insurance lady, doctor assistants and especially Dr. Loftus himself. We felt comfortable in the office and with how he explained what might be going on physically. We were especially grateful for him squeezing us in. It wasn't a "stuffy and stale" environment. It was friendly, fun, and informative!
Pamela M.
5/5 Star Rating
Submitted 09/18/22
Wonderful staff and excellent surgeon! I would highly recommend Dr Loftus to anyone having back problems.
Marcus J.
5/5 Star Rating
Submitted 09/17/22
I requested to come to this office for the simple reason of being treated right
Rufus H.
5/5 Star Rating
Submitted 09/16/22
Had a great visit with Dr. Loftus And his staff. All were very friendly And cordial.
Jesse R.
5/5 Star Rating
Submitted 09/16/22
Good clinic, outstanding and friendly staff, very good consultation. Outstanding Doctor.
Ronald F.
5/5 Star Rating
Submitted 09/15/22
It has been a very long and emotional time for me and I couldn't ask for a greater group of people to get me this far it's good knowing that I can depend on all of you. Ron Ferguson
Robert T.
5/5 Star Rating
Submitted 09/15/22
Exceptional service!
Jan G.
5/5 Star Rating
Submitted 09/14/22
Very pleasant felt doctor was truly caring about my pain
Asim Y.
5/5 Star Rating
Submitted 09/14/22
Best doctor Thomas Loftus. The doctor and staff are very friendly and take time to listen to patients
Kenneth A.
5/5 Star Rating
Submitted 09/09/22
Dr. Loftus is an excellent surgeon. I am a living example of his skills. Dr. Loftus, and his staff, are polite, friendly and provide a very calm and pleasant atmosphere in both, his office, and his exam rooms.
Unicella K.
5/5 Star Rating
Submitted 09/09/22
Best of all