Testimonials & Reviews
Austin Neurosurgical Institute
Minimally Invasive Spine Surgery & Complex Spine Surgery located in Austin, TX
Austin Neurosurgical Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 706 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about Austin Neurosurgical Institute below, and as always, we would love to collect your feedback.
Donna S.
Submitted 11/05/25
Dr Loftus & staff are absolutely fabulous!
Eddie B.
Submitted 11/05/25
Dr. Loftus and staff are highly trained professionals, at the top of new cutting edge innovative invasive neurology treatments. Such a wonderful talented Surgeon and caring staff.
Ed and Sharon Blue
William C.
Submitted 11/05/25
These are the happiest people I've met in awhile! Very nice staff and Dr. Loftus was very informative and explained things so I could understand them. If there were more stars to give I would!
Phillip H.
Submitted 11/04/25
Very professional, highly skilled and intelligent
Belinda V.
Submitted 10/29/25
I always appreciate how thorough Dr Loftus is. He listens intent to concerns and instilling a sense of calm and trust. He’s great down to earth and so knowledgeable. He took the time to explain everything so that I could follow the conversation easily. He took his time explaining each step of my surgeries, described the procedures, the recovery, and healing process in advance of the surgery. The office staff is amazing too.
Randy S.
Submitted 10/29/25
Dr. Loftus and staff are top notch. From the minute you walk in, you're greeted by staff that are warm, friendly, and professional. Very pleased.
Randy Simon
Elizabeth R.
Submitted 10/28/25
Lovely office staff in the front office, and easy to speak to someone on the phone, which is somewhat unusual. Ryan the P A and Dr. Loftus seem exceptional in every way.
John B.
Submitted 10/22/25
Fixed the problem in my neck back in 2016. Still good almost 10 years later
David R.
Submitted 10/21/25
Dr. Loftus is the best. My back is feeling much better today, than it did in the past. I would recommend him to anyone who is experiencing back pain.
Deborah V.
Submitted 10/21/25
Very nice & considerate to my complaints. Took time to listen to my concerns & set me up for the appropriate testing & physical therapy.
Steven C.
Submitted 10/17/25
Professional, courteous, and friendly there’s not much more I can say
Sandra T.
Submitted 10/09/25
Dr. Loftus and his team are compassionate about what they do. For me it has been a journey trying to find the problem. I have asked the same questions over and over. They have patience and understanding with me trying to understand the problem and the treatment. I would and have recommended other people to him. This is a wonderful place to go for treatment.
Debra M.
Submitted 09/30/25
Staff is always helpful and friendly and Dr. Loftus is always going to get to the bottom of your pain and fix it.
Laura H.
Submitted 09/29/25
Great communication! Prompt responses. Friendly staff. Awesome surgeon!
Ana R.
Submitted 09/26/25
Nice, kind and listen to to you a great Dr
James W.
Submitted 09/24/25
Very personal and professional enjoyed the experience very much
Roberta F.
Submitted 09/24/25
As a critical care RN I highly recommend Dr Loftus and his entire team. From the check-in process I am treated like a valued person. Dr. Loftus listens intently. He is honest about what he can and can not do to help you. His Nurse Practitioner is thorough in her exam while actively listening. Both of these providers show you where the problem is and how the treatment plan will help.
The front office staff is friendly and extremely helpful.
Benjamin H.
Submitted 09/23/25
Dr. Loftus and his PA, Ryan, were excellent in listening to my problems and challenges. Dr. Loftus review my spine 3 pinch points that were a concern. He informed me that he could do the surgery, but it would not improve my ulnar nerve significantly which is what I need improving. He told me to look for certain symptoms if 3 pinch points did cause a problem in the future. I liked his honesty that surgery was not going to help my ulnar nerve problem.
Militza O.
Submitted 09/19/25
Awesome would recommend to anybody 100%
Amy A.
Submitted 09/19/25
I have been having issues walking and need to rely on a walker due to loss of sensation and lower back pain since July. I have had steroid shots which made my symptoms worse, have had arduous tests including a myelogram, and had a doctor look me in the eye and say “I can’t do anything for you, go back to pain management.” From the first phone tear-filled conversation to Dr. Loftus’ office staff asking for help, I was treated with kindness and understanding. I was able to get an appointment in 2 days time. I did not know what to expect and was nervous. PA Riane set my fears to rest. She reviewed my images, listened to history, did an exam. She explained what was happening and I felt seen. She said I would really like Dr. Loftus and I do. He listened, and came up with a treatment plan. From the first phone call to seeing Riane and Dr. Loftus - my experience has been like seeing a bright light at the end of a very dark tunnel. I cannot recommend this group enough.