Overall, Dr. Loftus and his staff were very professional and pleasant. I enjoyed the atmosphere and options given for mask wearing or if we preferred the doctor's staff to wear one. Overall, a very normal appointment, which was outstanding because you just don't get normal these days. Dr. Loftus' PN was very warm (literally too lol) and patient as she walked me through a strength test of sort. Dr. Loftus was very engaging, detailed, and forthcoming about my condition and treatment. As I checked out, the lady had great engagement with helping me navigate next steps. I did feel, however, the young female I first met (check-in) could've been a bit more engaging or warmer to me and others I witnessed coming in. She gave me the impression that engagement with other staff may not be that pleasant; however, I later knew that to be so untrue. Maybe she was having a bad day. First impressions really count though. Overall, a winner in my book and I would highly recommend this practice to others.